The Place to Get Answers

Knowledge Center

People who like to do things themselves usually like to find out things for themselves, too. Here’s where you’ll find all the resources you need. Still have a question? Clients tell us our phone support staff is phenomenal.

Get the FAQs

Our FAQ section is extensive. So if you have a question, you’ll probably find the answer here.

Go to FAQs

Find Out ‘How-to’…

Instructions on basic procedures, like how to manage transfers to and from your account via wire, ACH, IRA Rollover, etc.

Go to How-To's

See What Our Clients Say About Support1

One of the things clients love most about Zacks Trade is our fantastic client support. Contact our staff by phone, email, chat or social media.

“Being new to trading & investing I found the customer support to be outstanding! Compared to other sites I found this to be a great value. Their staff is very patient when assisting novice investors.”

-Vince K. – Manorville, PA

“Zacks Trade’s staff has been extremely helpful in answering questions and explaining how to use the trading platforms”

-Darrell M. – Youngsville, NC

Get In Touch With Us

1. Testimonials appearing on this site are actual client submissions. They are individual experiences or clients who have used our products and/or services. However, individual results vary and are not necessarily representative of all those who will user our products and or/services. The testimonials displayed are given verbatim except for correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is displayed, when it seemed lengthy or not the whole testimonial seemed relevant for the general public. Zacks Trade is not responsible for any of the opinions or comments posted to our site.